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Shipping & Returns

Shipping Information:

We’re thrilled to share our handmade beeswax candles with you and aim to make the shipping process as smooth as possible.

Processing Time:

All orders are processed within 2–4 business days. During peak seasons or special launches, processing times may be slightly longer.

Shipping Rates & Delivery Estimates:
Shipping costs are calculated at checkout based on your location and order weight. We currently ship within [Your Country, e.g., the U.S.] and select international locations.

Estimated delivery times:

  • Domestic: 3–7 business days

  • International: 7–21 business days (varies by destination)

You’ll receive a tracking number once your order has shipped.

Local Pickup:

We offer free local pickup from [Location]. Choose this option at checkout and we’ll notify you when your order is ready.

Returns & Exchanges

We want you to love your candles as much as we love making them.

Returns:
Due to the handmade and natural nature of our products, we accept returns only for damaged or defective items. Please contact us within 7 days of delivery with a photo of the issue, and we’ll gladly offer a replacement or refund.

 

Exchanges:
If your candle arrived damaged or you received the wrong item, we’ll make it right. Reach out to us at [your email] and we’ll guide you through the exchange process.

Cancellations:
We accept order cancellations within 12 hours of purchase. After that, the order may already be in production

or shipping.

Beekeeper Holding a Honeycomb

Thank you

Thank you for choosing our beeswax candles. To ensure

a safe and enjoyable experience, please read and follow the safety guidelines here. We take great pride in carefully packing and shipping each order to ensure your candles arrive in perfect condition. If for any reason your order isn’t quite right, our return and exchange policies are

here to help make things right.

Your support means the world to us. Thank you for shopping small and welcoming our natural, handmade candles into your home.

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